A successful partnership for the future

MaxiCool needed a powerful and scalable ERP system, and at the same time wanted an integrated webshop solution. Therefore, we implemented NetSuite as their ERP system and additionally deployed CloudSuite for a user-friendly and integrated webshop. These two powerful systems allow MaxiCool to better organize their business processes, boost online sales and be ready for further growth.

MaxiCool's challenge

When MaxiCool became part of the Econox Group in May 2024, it became clear that the system they were using at the time (SAP Business One) no longer met their future growth ambitions. SAP proved to be less flexible and scalable than needed for further expansion and efficient collaboration within the group. In addition, Fortiqo had previously implemented NetSuite at Econox, so the choice was logical and quickly made.

The main challenges of this implementation included:

• Achieving a single central ERP system that aligns with the existing processes of the entire Econox Group.
• Optimization of inventory management and order processing, which would make processes more efficient and transparent.
• Building and implementing a user-friendly, integrated web shop specifically aimed at business customers (B2B).
• Accurate and complete transfer of existing data, such as customer data, item information and order history from SAP to NetSuite.
• Improving communication and cooperation between different departments within MaxiCool and with other companies in the group.

The solution

In cooperation with employees of MaxiCool and Econox, we put together a suitable solution based on NetSuite. A small summary:

• Smooth and complete integration of NetSuite within the existing systems of the Econox Group, making cooperation easier and more efficient.
• Improved recording of serial numbers and real-time visibility into inventory data across multiple locations, giving MaxiCool instant insight into current inventory levels.
• Careful migration of important master data and historical data from the old SAP system, so that important information was retained and made accessible in NetSuite.
• The realization of a fully integrated CloudSuite webshop that provides business customers with an easy and fast way to order online.
• Training and coaching employees to familiarize them with the new ERP system.

The result

Since January 2025, MaxiCool has been successfully working with NetSuite's new ERP system. Business processes run more smoothly, efficiently and transparently. Thanks to improved inventory management, products can be accurately tracked, making deliveries faster and more reliable. The ordering process is also more efficient, with shorter lead times and less administrative burden.

The new webshop has been well received by customers, who can now easily place their orders online and have real-time insight into stocks and delivery times.